Shipping Policy

Once we receive your order and confirm that payment has been received, we will pack your order and arrange for shipping as per your chosen shipping option. This process usually takes 2-3 business days.

We don’t process orders during weekends or public holidays.

Orders placed during Sales have a 3-5 business day turnaround time. 

We strive to send your parcel to you safely and securely to ensure that they arrive with you in perfect condition.

If you are nervous about your parcel getting lost please add the shipping/packing insurance to your order so we can insure it with the courier handling your package. 

Once your order has been packed and sent, we will update you to let you know and provide you with your parcel tracking number. Please note that it can take 24 hours before your tracking number becomes active on the courier’s system, so don’t worry if your parcel doesn’t show up immediately.

Please refer back to our refund policy for orders that are incorrect.

While we hope that your shipping experience is a pleasant one, sometimes delays by the service provider can happen.

We do not offer refunds based on delayed orders.